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wigelius quality [3 articles]

Neue Publikationen in wigelius Bibliothek eingetragen unter dem Bezeichner: quality. You can also see everyone's quality.
  • Customer expectation level in mobile data services
    (2005), pp. 259-262.
    by Deok K Yun, Ki Y Kim, Han S Ko
    posted to customer mobile needs quality service by wigelius on 2008-04-13 18:25:30 as **
  • A Hierarchical Model of Health Service Quality: Scale Development and Investigation of an Integrated Model
    Journal of Service Research, Vol. 10, No. 2. (1 November 2007), pp. 123-142.
    by Tracey S Dagger, Jillian C Sweeney, Lester W Johnson
    posted to model quality questionnaire scale service servqual by wigelius on 2007-10-23 06:24:18 as ** along with 1 person network01
  • From quality in use to value in the world
    (2004), pp. 1287-1290.
    by Gilbert Cockton
    posted to quality value by wigelius on 2007-08-24 12:24:36 as ** along with 3 people and 2 groups russellbeale maike Rootfruit HCI-Bham HCI-IHTE-TUT
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