The PwC connection machine: An adaptive expertise provider

@article{goker06, abstract = {The Connection Machine helps PricewaterhouseCoopers LLP (PwC) partners and staff to solve problems by connecting people to people. It allows information seekers to enter their question in free text, finds knowledgeable colleagues, forwards the question to them, obtains the answer and sends it back to the seeker. In the course of this interaction, the application unobtrusively learns and updates user profiles and thereby increases its routing accuracy. The Connection Machine combines features of expertise locators, adaptive case-based recommender systems and question answering applications. This document describes the core technology that supports the workflow, the user modeling and the retrieval technology of the Connection Machine. {\copyright} Springer-Verlag Berlin Heidelberg 2006. Conference code: 68510 Sponsors: DaimlerChrysler, Germany; DFKI GmbH, Germany; empolis, Germany; kaidara software, France; Microsoft, Turkey; Pricewaterhouse Coopers, USA}, address = {PricewaterhouseCoopers LLP, Center for Advanced Research, Ten Almaden Blvd., San Jose, CA 95113}, author = {Go?ker, M. H. and Thompson, C. and Araja?rvi, S. and Hua, K. }, citeulike-article-id = {2767193}, journal = {Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)}, keywords = {expertise, recommendation, search}, pages = {549--563}, posted-at = {2008-05-07 20:26:31}, priority = {2}, series = {8th European Conference on Case-Based Reasoning, ECCBR 2006}, title = {The PwC connection machine: An adaptive expertise provider}, url = {http://www.scopus.com/scopus/record/display.url?view=extended\&origin=resultslist\&eid=2-s2.0-33751061005}, volume = {4106 LNAI} }

TY - JOUR ID - goker06 L3 - citeulike-article-id:2767193 TI - The PwC connection machine: An adaptive expertise provider SE - 8th European Conference on Case-Based Reasoning, ECCBR 2006 JF - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) VL - 4106 LNAI SP - 549 EP - 563 AD - PricewaterhouseCoopers LLP, Center for Advanced Research, Ten Almaden Blvd., San Jose, CA 95113 N2 - The Connection Machine helps PricewaterhouseCoopers LLP (PwC) partners and staff to solve problems by connecting people to people. It allows information seekers to enter their question in free text, finds knowledgeable colleagues, forwards the question to them, obtains the answer and sends it back to the seeker. In the course of this interaction, the application unobtrusively learns and updates user profiles and thereby increases its routing accuracy. The Connection Machine combines features of expertise locators, adaptive case-based recommender systems and question answering applications. This document describes the core technology that supports the workflow, the user modeling and the retrieval technology of the Connection Machine. © Springer-Verlag Berlin Heidelberg 2006. Conference code: 68510 Sponsors: DaimlerChrysler, Germany; DFKI GmbH, Germany; empolis, Germany; kaidara software, France; Microsoft, Turkey; Pricewaterhouse Coopers, USA KW - expertise KW - recommendation KW - search AU - Go?ker, MH AU - Thompson, C AU - Araja?rvi, S AU - Hua, K UR - http://www.scopus.com/scopus/record/display.url?view=extended&origin=resultslist&eid=2-s2.0-33751061005 ER -