Using annotations in enterprise search

@inproceedings{citeulike:2233555, abstract = {A major difference between corporate intranets and the Internet is that in intranets the barrier for users to create web pages is much higher. This limits the amount and quality of anchor text, one of the major factors used by Internet search engines, making intranet search more difficult. The social phenomenon at play also means that spam is relatively rare. Both on the Internet and in intranets, users are often willing to cooperate with the search engine in improving the search experience. These characteristics naturally lead to considering using user feedback to improve search quality in intranets. In this paper we show how a particular form of feedback, namely user annotations, can be used to improve the quality of intranet search. An annotation is a short description of the contents of a web page, which can be considered a substitute for anchor text. We propose two ways to obtain user annotations, using explicit and implicit feedback, and show how they can be integrated into a search engine. Preliminary experiments on the IBM intranet demonstrate that using annotations improves the search quality.}, address = {New York, NY, USA}, author = {Dmitriev, Pavel A. and Eiron, Nadav and Fontoura, Marcus and Shekita, Eugene }, booktitle = {WWW '06: Proceedings of the 15th international conference on World Wide Web}, citeulike-article-id = {2233555}, doi = {10.1145/1135777.1135900}, isbn = {1595933239}, keywords = {annotation, social-search}, pages = {811--817}, posted-at = {2008-01-15 05:02:31}, priority = {2}, publisher = {ACM}, title = {Using annotations in enterprise search}, url = {http://portal.acm.org/citation.cfm?id=1135900}, year = {2006} }

TY - CONF ID - citeulike:2233555 L3 - citeulike-article-id:2233555 TI - Using annotations in enterprise search T2 - WWW '06: Proceedings of the 15th international conference on World Wide Web SP - 811 EP - 817 AD - New York, NY, USA PB - ACM SN - 1595933239 N2 - A major difference between corporate intranets and the Internet is that in intranets the barrier for users to create web pages is much higher. This limits the amount and quality of anchor text, one of the major factors used by Internet search engines, making intranet search more difficult. The social phenomenon at play also means that spam is relatively rare. Both on the Internet and in intranets, users are often willing to cooperate with the search engine in improving the search experience. These characteristics naturally lead to considering using user feedback to improve search quality in intranets. In this paper we show how a particular form of feedback, namely user annotations, can be used to improve the quality of intranet search. An annotation is a short description of the contents of a web page, which can be considered a substitute for anchor text. We propose two ways to obtain user annotations, using explicit and implicit feedback, and show how they can be integrated into a search engine. Preliminary experiments on the IBM intranet demonstrate that using annotations improves the search quality. KW - annotation KW - social-search AU - Dmitriev, Pavel AU - Eiron, Nadav AU - Fontoura, Marcus AU - Shekita, Eugene PY - 2006/// UR - http://portal.acm.org/citation.cfm?id=1135900 ER -