Personal Email Management on the University Digital Desktop: User Behaviors vs. Archival Best Practices

@article{citeulike:2220542, abstract = {This paper will review findings from an extensive user study which seeks to understand the ways in which individuals currently manage, interact with, and think about electronic files, particularly email. Funded by the National Historical Publications and Records Commission (NHPRC), we web-surveyed nearly 3000 faculty, staff, and administrators; and conducted personal follow-up interviews with 100 people across two universities: one public, one private. Our findings indicate that users and archivists have competing concerns. User concerns revolve around the volume of files with which they are forced to contend, leading to wasted time, improperly deleted files, confusion, and general dissatisfaction with the networked environment. Archivists, on the other hand, concerned with the preservation of digital materials, are focused on organizational issues that are often at odds with users' daily practice.}, address = {University of Texas at Austin; 1 University Station, D7000, Austin, TX 78712-0390; University of North Carolina at Chapel Hill, School of Information and Library Science, 100 Manning Hall, CB 3360; Chapel Hill NC 27599-3360; University of North Carolina at Chapel Hill, School of Information and Library Science, 100 Manning Hall, CB 3360; Chapel Hill NC 27599-3360}, author = {Winget, Megan A. and Chang, Kimberly and Tibbo, Helen }, citeulike-article-id = {2220542}, doi = {http://dx.doi.org/10.1002/meet.14504301127}, journal = {Proceedings of the American Society for Information Science and Technology}, keywords = {email, information\_behaviour, information\_needs, is, national, pim, practice, survey}, number = {1}, pages = {127+}, posted-at = {2008-01-11 19:05:03}, priority = {0}, title = {Personal Email Management on the University Digital Desktop: User Behaviors vs. Archival Best Practices}, url = {http://dx.doi.org/10.1002/meet.14504301127}, volume = {43}, year = {2006} }

TY - JOUR ID - citeulike:2220542 L3 - citeulike-article-id:2220542 N2 - This paper will review findings from an extensive user study which seeks to understand the ways in which individuals currently manage, interact with, and think about electronic files, particularly email. Funded by the National Historical Publications and Records Commission (NHPRC), we web-surveyed nearly 3000 faculty, staff, and administrators; and conducted personal follow-up interviews with 100 people across two universities: one public, one private. Our findings indicate that users and archivists have competing concerns. User concerns revolve around the volume of files with which they are forced to contend, leading to wasted time, improperly deleted files, confusion, and general dissatisfaction with the networked environment. Archivists, on the other hand, concerned with the preservation of digital materials, are focused on organizational issues that are often at odds with users' daily practice. IS - 1 JF - Proceedings of the American Society for Information Science and Technology AD - University of Texas at Austin; 1 University Station, D7000, Austin, TX 78712-0390; University of North Carolina at Chapel Hill, School of Information and Library Science, 100 Manning Hall, CB 3360; Chapel Hill NC 27599-3360; University of North Carolina at Chapel Hill, School of Information and Library Science, 100 Manning Hall, CB 3360; Chapel Hill NC 27599-3360 TI - Personal Email Management on the University Digital Desktop: User Behaviors vs. Archival Best Practices VL - 43 SP - 127 KW - email KW - information_behaviour KW - information_needs KW - is KW - national KW - pim KW - practice KW - survey AU - Winget, Megan AU - Chang, Kimberly AU - Tibbo, Helen PY - 2006/// UR - http://dx.doi.org/10.1002/meet.14504301127 ER -