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IT ROAD WARRIORS: BALANCING WORK--FAMILY CONFLICT, JOB AUTONOMY, AND WORK OVERLOAD TO MITIGATE TURNOVER INTENTIONS.

by: Manju K Ahuja, Katherine M Chudoba, Charles J Kacmar, Harrison D Mcknight, Joey F George
MIS Quarterly, Vol. 31, No. 1. (20070301)


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This study examines the antecedents of turnover intention among information technology road warriors. Road warriors are IT professionals who spend most of their workweek away from home at a client site. Building on Moore's (2000) work on turnover intention, this article develops and tests a model that is context-specific to the road warrior situation. The model highlights the effects of work--family conflict and job autonomy, factors especially applicable to the road warrior's circumstances. Data were gathered from a company in the computer and software services industry. This study provides empirical evidence for the effects of work--family conflict, perceived work overload, fairness of rewards, and job autonomy on organizational commitment and work exhaustion for road warriors. The results suggest that work--family conflict is a key source of stress among IT road warriors because they have to juggle family and job duties as they work at distant client sites during the week. These


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