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POWER, RATIONALITY, AND THE ART OF LIVING THROUGH SOCIO-TECHNICAL CHANGE.

by: Chrisanthi Avgerou, Kathy Mcgrath
MIS Quarterly, Vol. 31, No. 2. (20070601)


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Most information systems research takes for granted the assumption that IS practice and associated organizational change can be effectively understood as a process of technical reasoning and acting governed by a mix of concerns about software construction, administrative control, and economic gain. Its mission has been to empower managers, IS engineers, and information and communication technology users with knowledge and techniques for effective decision making. However, empirical research frequently encounters human activity that is at odds with the assumed pattern of rational behavior. Recent work tries to explain behavior in IS and organizational change in terms of social processes rather than as a consideration of rational techniques of professional practice. In this paper we address this ambivalence of the IS field with regard to technical/rational knowledge and practice. We draw from the theoretical work of Michel Foucault on power/knowledge and the aesthetics of existence to


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