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LexUTs van Velsen [4 articles]

Recent papers posted to LexUTs library by the author van Velsen. You can also see everyones van Velsen.
  • User-centered evaluation of adaptive and adaptable systems: a literature review
    The Knowledge Engineering Review, Vol. 23, No. 03. (2008), pp. 261-281.
    by L van Velsen, T van der Geest, R Klaassen, M Steehouder
    posted to user-centered personalization evaluation adaptivity adaptability by LexUT on 2008-09-08 14:30:12 as read
  • Engineering User Requirements for e-Government Services: A Dutch Case Study
    Electronic Government (2008), pp. 243-254.
    by Lex van Velsen, Thea van der Geest, Ter, Wijnand Derks
    posted to case-study design e-government e-services requirements user-centered by LexUT on 2008-08-28 08:24:17 as read
  • Testing the usability of a personalized system: comparing the use of interviews, questionnaires and thinking-aloud.
    (2007)
    by L van Velsen, T van der Geest, R Klaassen
    posted to personalization thinking-aloud usability user-centered by LexUT on 2008-02-04 13:05:12 as read
  • Evaluation of User Support: Factors That Affect User Satisfaction With Helpdesks and Helplines
    Professional Communication, IEEE Transactions on, Vol. 50, No. 3. (2007), pp. 219-231.
    by LS van Velsen, MF Steehouder, MDT de Jong
    posted to helpdesk helpline satisfaction user by LexUT on 2008-01-28 15:40:22 as read
    • Bemerkung: Sie können diese Seite wie folgt zitieren: http://www.citeulike.org/user/LexUT/author/van Velsen

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