Thu, 21 Aug 2008 07:13:30 BST CiteULike: wigelius benefit http://www.citeulike.org/user/wigelius/tag/benefit CiteULike.org en-gb Copyright © 2004-2008 citeulike.org http://www.citeulike.org/user/wigelius/article/1626081 <i>(2006)</i><br /><br />The rapid technical progress in the development of mobile devices and technologies offers new possibilities for improving and streamlining the performance of business processes. However, only few successful mobile applications exist in the business area. This paper discusses the benefits an enterprise can gain by using mobile technologies in business processes. It presents general indicators to measure the performance of business processes and shows how these indicators must be adapted to be useful to determine the benefit of mobile applications. Then, the set of indicators is applied in a real-world scenario. The results show that indicators like throughput time, error rate, reduction of redundancy, and increased flexibility are important for the benefit of mobile technologies. On the Benefit of Using Mobile Technologies in Business Processes Sina Deibert Franz Rothlauf (2006) 2007-09-06T04:58:11-00:00 2006 benefit business mobile process http://www.citeulike.org/user/wigelius/article/1584830 <i>Mobile Business, 2006. ICMB '06. International Conference on (2006), pp. 18-18.</i><br /><br />Organizations have only recently realized the opportunities offered by the implementation of mobile technologies. Disrupting the spatial and global boundaries of organization, mobile technologies are indeed supposed to bring lots of benefits for organizations. It is now time to confront such supposed benefits to reality in order to know what are the real advantages and opportunities brought by mobile tools within firms. An exploratory empirical study, involving 80 managers in ten French companies, highlights different kinds of advantages and opportunities. This research shows that organizational and individual benefits are tightly intertwined and that each kind of benefits largely relies on the existence of the others. That is why we were led, in support of M.Mauss theoretical perspective, to conclude that the benefits brought by mobile tools in organizational contexts are linked to a "gift counter-gift" logic. Give me a mobile phone, and I will work harder! ¿ Assessing the value of mobile technologies in organizations : an exploratory research Isaac Henri Leclercq Aurelie Mobile Business, 2006. ICMB '06. International Conference on (2006), pp. 18-18. 2007-08-23T06:25:23-00:00 2006 Mobile Business, 2006. ICMB '06. International Conference on 18 18 benefit mobile momento work http://www.citeulike.org/user/wigelius/article/1584783 <i>Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 36-36.</i><br /><br />Usability of business services can have wideranging effects on the business performance of the company using the service. In the fields where mobility is a crucial part of the business, such as in transportation, it is beneficial if the services are also mobile - allowing the employees to process information where appropriate. However, mobility also introduces challenges as the context of use is changing and the information input and output is more troublesome. This paper presents a case study from the field of passenger transport and provides an analysis for understanding the relationship between the usability of mobile business services and business performance. The results indicate that both tangible and intangible effects of usability can be identified at individual, organizational, and customer levels. Conceptualizing How Usability of Mobile Services Affects Business Performance Maiju Markova Anne Aula Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 36-36. 2007-08-23T05:44:17-00:00 2007 Management of Mobile Business, 2007. ICMB 2007. International Conference on the 36 36 benefit business mobile http://www.citeulike.org/user/wigelius/article/1539587 <i>Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 41-41.</i><br /><br />The mobile enterprise is an emerging organizational form that has resulted in a paradigm shift of how business is done. However, only little theoretical work has been done to explore what actually constitutes a mobile enterprise. This article addresses this definitional issue by exploring the salient value propositions that drive the emergence of the mobile enterprise, identifying categories of workers that can benefit from mobile ICT, reviewing what current solutions support the mobile workforce, identifying the challenges of adopting and implementing these solutions, and providing propositions for future theoretical and empirical research. The Emergence of the Mobile Enterprise: A Value-Driven Perspective Rahul Basole Management of Mobile Business, 2007. ICMB 2007. International Conference on the (2007), pp. 41-41. 2007-08-07T10:13:56-00:00 2007 Management of Mobile Business, 2007. ICMB 2007. International Conference on the 41 41 benefit mobile momento work http://www.citeulike.org/user/wigelius/article/1512467 <i>Software, IEEE, Vol. 18, No. 1. (2001), pp. 31-37.</i><br /><br />There is little debate that usability engineering benefits end users, but its benefit for companies and the people who work for them is less widely known. The author discusses these broader usability benefits and also how to use a cost-benefit analysis to demonstrate the value of usability to your company's bottom line Usability and the bottom line GM Donahue Software, IEEE, Vol. 18, No. 1. (2001), pp. 31-37. 2007-07-30T10:03:48-00:00 2001 Software, IEEE 18 1 31 37 benefit cost usability http://www.citeulike.org/user/wigelius/article/1415221 <i>Business-Driven IT Management, 2007. BDIM '07. 2nd IEEE/IFIP International Workshop on (2007), pp. 108-109.</i><br /><br />Implementation of mobile-integrated business processes within corporate IT-Systems is a major and still increasing issue. Although the usage of mobile technologies for IT management and improvement of business processes is far behind expectations, still little research has been done in analyzing critical success factors for mobile technology acceptance and usage when replacing a former paper-based process within the IT-Service domain. In this contribution we identify major business metrics which are influenced by mobile tool integration into mobile business processes. Therefore a mobile workforce solution for IT-Service technicians has been implemented and usability tested. The deployment of the mobile workforce solution has been investigated in two industrial case studies in two different companies. Additionally mobile tool deployment of different systems in three technical customer service companies has been investigated through exploratory Case Study research. The results show that (a) same archetypical business process metrics are affected after mobile tool deployment and (b) user involvement in business process reengineering and tool development fosters tool acceptance and usage. The Impact of Mobile Technology on Business Processes Results from 5 Case Studies Bettina Thurnher Business-Driven IT Management, 2007. BDIM '07. 2nd IEEE/IFIP International Workshop on (2007), pp. 108-109. 2007-06-27T07:57:59-00:00 2007 Business-Driven IT Management, 2007. BDIM '07. 2nd IEEE/IFIP International Workshop on 108 109 benefit mbs process http://www.citeulike.org/user/wigelius/article/910833 <i>(2000)</i><br /><br />Explains how to calculate the cost-benefits of user centred design, by comparing the costs with an estimate of the potential benefits to the organisation during development, sales, use and support. Vendors can benefit in development, sales and support. Purchasers can benefit in use and support. Systems developed for in-house use can benefit in development, use and support. Cost benefit analysis N Bevan (2000) 2006-10-24T07:51:19-00:00 2000 benefit cost ucd