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A computational model and classification framework for social navigation

by: Mark O Riedl
(2001), pp. 137-144.


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Social navigation is the process of making navigational decisions in real or virtual environments based on social and communicative interaction with others. A computational model for social navigation is presented as an extension to an existing framework for general navigation, reducing decision-making to the minimization of cognitive costs. Consideration for social navigation gives rise to a classification framework based on the synchronicity, directness, and social presence during social interaction, each of which has direct effect on the cognitive costs of navigational tasks. Finally, a new recommender system, TRAILGUIDE, is presented as a tool that facilitates social navigation by allowing authors to explicitly publish "trails" within and between World Wide Web pages.


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