What role can adaptive support play in an adaptable system?

@inproceedings{citeulike:274045, abstract = {As computer applications become larger with every new version, there is a growing need to provide some way for users to manage the interface complexity. There are three different potential solutions to this problem: 1) an adaptable interface that allows users to customize the application to suit their needs; 2) an adaptive interface that performs the adaptation for the users; or 3) a combination of the adaptive and adaptable solutions, an approach that would be suitable in situations where users are not customizing effectively on their own. In this paper we examine what it means for users to engage in effective customization of a menu-based graphical user interface. We examine one aspect of effective customization, which is how characteristics of the users' tasks and customization behaviour affect their performance on those tasks. We do so by using a process model simulation based on cognitive modelling that generates quantitative predictions of user performance. Our results show that users can engage in customization behaviours that vary in efficiency. We use these results to suggest how adaptive support could be added to an adaptable interface to improve the effectiveness of the users' customization.}, address = {New York, NY, USA}, author = {Bunt, Andrea and Conati, Cristina and Mcgrenere, Joanna }, booktitle = {IUI '04: Proceedings of the 9th international conference on Intelligent user interface}, citeulike-article-id = {274045}, doi = {http://dx.doi.org/10.1145/964442.964465}, isbn = {1581138156}, keywords = {adaptability, adaptive-interface, en}, pages = {117--124}, posted-at = {2007-04-27 04:43:02}, priority = {2}, publisher = {ACM Press}, title = {What role can adaptive support play in an adaptable system?}, url = {http://dx.doi.org/10.1145/964442.964465}, year = {2004} }

TY - CONF ID - citeulike:274045 L3 - citeulike-article-id:274045 N2 - As computer applications become larger with every new version, there is a growing need to provide some way for users to manage the interface complexity. There are three different potential solutions to this problem: 1) an adaptable interface that allows users to customize the application to suit their needs; 2) an adaptive interface that performs the adaptation for the users; or 3) a combination of the adaptive and adaptable solutions, an approach that would be suitable in situations where users are not customizing effectively on their own. In this paper we examine what it means for users to engage in effective customization of a menu-based graphical user interface. We examine one aspect of effective customization, which is how characteristics of the users' tasks and customization behaviour affect their performance on those tasks. We do so by using a process model simulation based on cognitive modelling that generates quantitative predictions of user performance. Our results show that users can engage in customization behaviours that vary in efficiency. We use these results to suggest how adaptive support could be added to an adaptable interface to improve the effectiveness of the users' customization. SN - 1581138156 AD - New York, NY, USA EP - 124 TI - What role can adaptive support play in an adaptable system? PB - ACM Press T2 - IUI '04: Proceedings of the 9th international conference on Intelligent user interface SP - 117 KW - adaptability KW - adaptive-interface KW - en AU - Bunt, Andrea AU - Conati, Cristina AU - Mcgrenere, Joanna PY - 2004/// UR - http://dx.doi.org/10.1145/964442.964465 ER -